Stop chargebacks before they land, and win the ones that do. Alerts refunded in time, disputes fought with your own evidence.
Connects in under a minute. No card, no contract, no monthly fee.
Want a hand? Book a free 30-minute onboarding call.
Defending disputes for merchants on
Cross 0.65% at Visa or 0.9% at Mastercard and you are in a monitoring programme — fines, a rolling reserve, and eventually a closed account.
Refunded inside the alert window, so it never counts.
Below the monitoring thresholds, across every network.
Three look alike. Only one is the card that was charged.
Above it, we ask. Switch automatic refunds off any time.
Alerts, disputes, the evidence behind each one, and what your customers are asking for.
Every alert matched to the order it came from, refunded inside the window.
Every chargeback that still lands, tracked to the deadline and fought.
The evidence and the letter, written for the reason code. Read it before or after it is filed.
The cardholder states the order was not received. The carrier confirms delivery to the cardholder's billing address on 4 June at 11:02, the address entered at checkout and matched by AVS.
On 6 June the cardholder wrote to the merchant about sizing, confirming the parcel was in their possession, and was offered an exchange.
The merchant therefore requests that the dispute be reversed in its favour…
Refund requests per product, what customers said, and a monthly recap.
"Ordered my usual M, it fits like an S." · Linen Midi Dress
Automatic or approve-first, with a ceiling you set and every network in one place.
NORTHBOUND*GOODS registered on all threeOne click of OAuth. No code.
The moment a cardholder queries a charge.
Matched and refunded inside the window.
Most tools do one. We do both.
| Recoup | Alert services | Doing nothing | |
|---|---|---|---|
| Stops the chargeback being filed | ✓ | ✓ | ✕ |
| Protects your dispute ratio | ✓ | ✓ | ✕ |
| Fights the ones that get through | ✓ | ✕ | ✕ |
| Matches alerts to real orders | Your live orders | Often left to you | ✕ |
| Monthly fee | None | Often | None |
Prevent the ones you would lose. Fight the ones you can win.
Chargebacks, alerts, dispute rates and the programmes processors run, explained plainly.
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Alerts let you refund a case before it becomes a chargeback. A plain guide to Ethoca, CDRN and RDR, what they cost you, where they fall short, and how they fit with fighting disputes.
AI makes fake photos, documents and identities cheap. Here is how that reaches your chargebacks, and the third-party evidence that still wins.
Connect your store in under a minute. The next alert is matched and refunded inside the window, and the next chargeback is answered with evidence.
No card, no contract, no monthly fee.